I have to chime in here, but let me say first that I am a satisfied
customer...now.
I had my adjustable bones for around 2500 miles. One day while riding
someone rides up and says boy you bike looks lower than usual.
Now mind you I did have it set as low as the bolts that go through
the bones would let me. And rode it that way for 2300 miles or so.
Well that guy was right, it was sitting lower. I scrapped both sides
going around corners...and I had only scraped once the previous 2300
miles, I'm a pretty tame rider. As the poker run went on I could tell that
things were getting worse. Then going down the highway I ran over a
normal expansion joint. But I felt all of it. Next thing I know my back tire is
buried up against the inner fender well...the smoke was rolling. The tire
was way hot, so we let it cool down and I rode it in short rides until we
got back to a place there was a phone signal.
4 hours later the flatbed pulled up in front of my house.
I started lifting the bike with my lift and noticed that the tire did not
drop down with no weight on it. The fun started then. I had to remove
every suspension bolt to get it to drop back down. The bones had failed
in a big way...the welds had failed. A welder friend looked them over
and said that the weld did not penetrate but instead smeared over
the surface of the metal. Basically it pooled out and flattened across
the intended weld area.
So I call RAW and boom they said not to worry and sent me an "improved"
design. I couldn't see much difference but I did have to massage the
bushings to get the bolts back through. The new bones looked like
there was a better weld and have held up just fine.
Kudos to Bill and Justin at RAW Design for good customer service!
Jeff / Foo