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:agree: theyre great people. bikeweek 09 my 13 year old son was walking with his helmet at his side and it mustve bumped against his leg and knocked off the clip-on part of the headset making it completely useless. after searching the entire area, we walked over to the cardo tent and told them what happened. the guy opened a new box and gave my son a brand new piece and even paired it to mine and to his cell phone. he didnt charge us anything but a handshake. really meant alot to me as a customer.
 
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