I had just the opposite happen! The cowl was attached to the bike on the day of delivery. I returned to the dealer two days later to pick up the rear seat and they initially couldn't find it. After several yelling matches between the folks in "Parts and the folks in "Service"....someone found the seat pad. The clear plastic protective cover was still on the seat. I removed the plastic and checked the vinyl cover ( no damage or tears ) before leaving the dealer.pkn2 said:At least you guys got yours, I had to convince the dealer that the bike actually came with one! Once they rummaged 'round out the back they finally found it! Luckily it was still in it's packaging and is in good knick.