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Discussion Starter · #1 ·
Hi all just wanted to know if anyone has ordered stuff from DLP outside of the USA . I believe that they need photocopies of a current bank statement , drivers license and front/back of credit card used. I know that there is a lot of Internet fraud around but if this sensitive info fell into the wrong hands....! Just wanted to know if anyone else had to send all these details when they ordered internationally . I became a member of the DLP club but didn't know that I had to give all that private info. Toro9:dontknow:
 

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Hi all just wanted to know if anyone has ordered stuff from DLP outside of the USA . I believe that they need photocopies of a current bank statement , drivers license and front/back of credit card used. I know that there is a lot of Internet fraud around but if this sensitive info fell into the wrong hands....! Just wanted to know if anyone else had to send all these details when they ordered internationally . I became a member of the DLP club but didn't know that I had to give all that private info. Toro9:dontknow:
Ive ordered about $1500 worth of stuff from DLP. Provided licence and top of card details coonfirming address....that wasnt the problem tho.
Over the last 4 weeks or so, ive send nemerous emails wanting to know when to expect my order.
Got so annoyed at the lack of reply I RANG the states a week and a half ago...on hold for 10 mins....for them to say it will leave mid last week.

Well Ive checked my 'order status' on their website and still not showing posted.

I have no doubt their gear is good quality stuff but I feel their customer service has a lot to be desired
 

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Hi all just wanted to know if anyone has ordered stuff from DLP outside of the USA . I believe that they need photocopies of a current bank statement , drivers license and front/back of credit card used. I know that there is a lot of Internet fraud around but if this sensitive info fell into the wrong hands....! Just wanted to know if anyone else had to send all these details when they ordered internationally . I became a member of the DLP club but didn't know that I had to give all that private info. Toro9:dontknow:
Is it REALLY worth the hassle when you can find the same stuff for cheaper (sometimes) elsewhere. After all, they're only a reseller. You would have less trouble going directly to the manufacturer or to another m/c only store.
I order internationally all the time (Don't really have a choice seeing the lack of aftermarket parts in OZ) and I've never had to provide anything. Everything went through paypal or other secure payment method, and no hassles whatsover!
Forget about it falling into the wrong hands: Do you even know their data retention and protection policies and what safeguard THEY have in place on their side:dontknow:??? (I'm a Compliance Adviser, specialising in Privacy/Risk and Fraud so that taints my views on things) Nevertheless, I'm not sending my drivers license information and credit card photocopies to ANYONE, let alone someone at the other end of the world!! Why do they need this information??: there's enough there to steal your identity twice over!!
 

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Discussion Starter · #6 ·
Is it REALLY worth the hassle when you can find the same stuff for cheaper (sometimes) elsewhere. After all, they're only a reseller. You would have less trouble going directly to the manufacturer or to another m/c only store.
I order internationally all the time (Don't really have a choice seeing the lack of aftermarket parts in OZ) and I've never had to provide anything. Everything went through paypal or other secure payment method, and no hassles whatsover!
Forget about it falling into the wrong hands: Do you even know their data retention and protection policies and what safeguard THEY have in place on their side:dontknow:??? (I'm a Compliance Adviser, specialising in Privacy/Risk and Fraud so that taints my views on things) Nevertheless, I'm not sending my drivers license information and credit card photocopies to ANYONE, let alone someone at the other end of the world!! Why do they need this information??: there's enough there to steal your identity twice over!!
Thanks phoenixRZNG I thought I was going nuts. I asked cause I knew of a few Aussies ordering from him but not sure if they had go though all that stuff. Can you point me in the right directions for parts maybe some of the sites you used . It would be greatly appreciated . Cheers:bigthumbsup:
 

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Giving out info!

Haven't bought anything from DLP,and if that is what they require from a customer before they will sell you anything,then they will NEVER see a cent of my money.Have bought stuff from other manufacturers in the USA,but I use Visa direct debit from my savings account,(this way I pay NO FEES to anyone)and have never had a problem.To date this has proved to be very secure,so further purchases will be done this way.If a seller will not accept this form of payment,then no goods are bought,and the items are sourced from elsewhere.Later blokes. KEZZ.:bigthumbsup::bigthumbsup:
 

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Don't do it mate,I'm in Sydney also and have bought plenty of parts from other sites in th U.S. without problems and haven't had to give them all that info.
Kranski.
 

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Discussion Starter · #10 · (Edited)
Don't do it mate,I'm in Sydney also and have bought plenty of parts from other sites in th U.S. without problems and haven't had to give them all that info.
Kranski.
Thanks mate . I've found a few sites but always looking for more . Could let me in on who you've ordered from. PM me. Cheers toro9:bigthumbsup:
 
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Thanks mate . I've found a few sites but always looking for more . Could let me in on who you've from. PM me. Cheers toro9:bigthumbsup:
Delta Bikes in Germany said they won't let anyone in USA or Canada order at all. WTF? I guess I'd rather jump through some hoops than have NONE at all!
 

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I bought my lowering bones from them through their web site no problems arrived a lot quicker than some from Hong Kong so all good with me
 

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go 4 it

i just ordered some stuff with them ...on the 22nd/10. and recieved it 10 days later:bigthumbsup:
I couldent of asked for better service. AND...i didnt give them all my details, just my visa card no...
id go them again:D
 
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