I've placed several orders with DLP - only had a few back order issues. Recent issue - I ordered Thunder Tornado's on January 18th - didn't receive until Monday this week. I couldn't get a straight answer out of anyone, different story everytime. I was told that they had received them 3 different times and that they where going out the next day. I'd call 3-4 days later and they would say that they were still on back order or the order they received was not acceptable - chome issue. Finally told them I was pulling the order as I found them somewhere else on the web, they asked me to wait until they could check on them, said they would call me back. They did call back the next day, said they where due in on Thursday last week and they would ship immediately. I didn't press sooner as I had my bike torn down to the frame working on winter mod's - they showed two days after I got my bike back together. Makes you wonder if they just kept selling them out to the squeaky wheels first?