Hi all,
Just posting this because I notice Motorcycle ID is an add that is posted on this site. I ordered some Yana Shiki grips that were specific for my motorcycle. This has been the worst experience I've had with any vendor. First, it took them 2 weeks to get the grips shipped. I got tired of waiting, so called them to cancel. As it happened, the day I ordered the cancel and refund, the grips arrived in the mail that evening. Their site never updated my order with any tracking, the grips just showed up. Since they showed up, they cancelled my refund. I opened the grips and they are meant for a smaller handle bar, even thou they were suppose to be specific to my year and model. So I contacted them and told them the issue, then they wanted pictures, which I provided. They said way 2 days for the manufacturer to respond....My response was, does it matter....what if I just don't want them....don't you allow returns....They told me I have to wait. So 2 days go by, I call again. Same response, wait 2 more days. I wait 2 more days, call again. Same response, wait 2 more days. So I call today and say I am tired of waiting, how much longer do I have to wait for the manufacturer. So they now say, they will process the return, but it will take 3 to 5 days for me to get a email with the return label. Then about 3 days for shipping back to them, then they need to verify the product, then 3 - 5 days for the refund........I think this has to be the worst experience I have had with any company.....ever.........