Stealth intake problem

[ELI]

I purchased a pair of G-man stealth intakes last fall,installed as instructed and put about 1k with no issues,this summer I noticed my stock oem covers were shaking. After further inspection the covers had 3 of the 6 mounts broken,evidently they are not supported enough as the roads are a little rough in some parts of the state,the 3rd mount on the engine had also pulled through the lexon.Supposedly there is a 2 year warranty, but after talking to Gary he refused to refund me because I have had them 11 months,and told him how rough some of our roads are, nothing no replacement no partial refund. I have his Bully, TRE,and risers. Now I have 2 broken oem covers and a pair of stealths for sale.My only option is the Holley mod,Thunders or the Chinese version on e bay. Bottom line is rough roads happen and telling the customer nothings wrong epoxy your covers, and hope they dont fall off leaving the ugliest intake ever made!I dont mean to whine but 330.00 for the intakes and we all know the covers dont come cheap.Typical business sell your product then hope it pans out if there only 1 other complaint on this item I dont believe it,its flimsy in my opinion and my broken covers speak for themselves, check yours if you have this setup.Any one want a pair of stealths let me know, my right one has a small defect that a flat washer covers.

[1r]

i feel for you situation , I know I read that early versions had the tabs breaking and Gary had replaced some of those . So i can only assume that the newer ones (yours) should not have that problem. If you still have the original boxes you could modifiy them out to exept the bmw K&N filter its what i did . Im happy with it and it was a low cost mod esp when compaed to other choices.

[Sciomar]

So the air cleaners designed to be direct replacements to the stocks don't hold up to everyday encountered roads? That doesn't sound like a good product at all lol. Don't know if you have the zuk engine guards or not, I was told the eBay intakes don't fit with those.

[ELI]

So the air cleaners designed to be direct replacements to the stocks don't hold up to everyday encountered roads? That doesn't sound like a good product at all lol. Don't know if you have the zuk engine guards or not, I was told the eBay intakes don't fit with those.

Thanks for the tip,I do have the oem bar, thinking of going to the Thunder teardrop,besides price and no rain cover,Ithink its a high q setup, aluminum and solid not using the stock covers,this is the problem with the stealth ones,I would have got rid of the big ugly things instead of trying to hang them off the intake causing strain on the oem posts in the cover, lightweight but not solid enough, too much time on looking stealthy not enough time on using a beefier less complicated intake.Take a look at the thunders mount are the same as the M109. I have been waiting for his 2-1 pipes thinking I may be interested,but Ill trust the big boys from now on, no prototypes for me!

[Sciomar]

I would def go with the Thunder Mfg's intake over the ebay's, I've heard nothing but good things about them from a dyno tuner friend who also has them on his 109. I'd have them on my bike now along with some other goodies except I spent all the money on a big tattoo lol. whatever route you go I hope it works out better than your stealths.

[jhorsf]

I purchased a pair of G-man stealth intakes last fall,installed as instructed and put about 1k with no issues,this summer I noticed my stock oem covers were shaking. After further inspection the covers had 3 of the 6 mounts broken,evidently they are not supported enough as the roads are a little rough in some parts of the state,the 3rd mount on the engine had also pulled through the lexon.Supposedly there is a 2 year warranty, but after talking to Gary he refused to refund me because I have had them 11 months,and told him how rough some of our roads are, nothing no replacement no partial refund. I have his Bully, TRE,and risers. Now I have 2 broken oem covers and a pair of stealths for sale.My only option is the Holley mod,Thunders or the Chinese version on e bay. Bottom line is rough roads happen and telling the customer nothings wrong epoxy your covers, and hope they dont fall off leaving the ugliest intake ever made!I dont mean to whine but 330.00 for the intakes and we all know the covers dont come cheap.Typical business sell your product then hope it pans out if there only 1 other complaint on this item I dont believe it,its flimsy in my opinion and my broken covers speak for themselves, check yours if you have this setup.Any one want a pair of stealths let me know, my right one has a small defect that a flat washer covers.

This is the very first time I have read that gman did not look after the customer everyone else seems to say he is a stand up guy so I am surprised he does not just replace them under warranty to keep his good name

[ELI]

This is the very first time I have read that gman did not look after the customer everyone else seems to say he is a stand up guy so I am surprised he does not just replace them under warranty to keep his good name

I agree,customers used to come first,guess its the money, cause I dont want another set, why would I?I think since he hasnt had problems with his, he feels there isnt any and I want to make trouble,Im the one out 330.00 and the cost of oem covers. I think 2 yr warranty should mean more than replace with the same product when the customer has said why he is un happy,and does not want the item on his bike.He could add my units to the ones hes sending out,to other customers that drive smooth roads and are satisfied Im not,I called him immediately after purchase and told him of my concerns on quality of glue and fitment,he assured me it was a quality product,I installed them anyway,4,260 miles is all it took to bust my oem covers,fool me once shame on you fool me twice shame on me, I guess

[HOwebman]

I was in the same boat that you were in last year. I went with the Thunder MFG teardrop intakes, and wish that I would have gone with them the first time. Travis & Dave are great to deal with! Since it is local for me I had the chance to go down and talk with them and actually see the intakes. The whole set up is top notch and very easy to bolt on. Just my 2 cents, but I'm big on customer service, and they definatly go above and beyond in that area!

H

I agree,customers used to come first,guess its the money, cause I dont want another set, why would I?I think since he hasnt had problems with his, he feels there isnt any and I want to make trouble,Im the one out 330.00 and the cost of oem covers. I think 2 yr warranty should mean more than replace with the same product when the customer has said why he is un happy,and does not want the item on his bike.He could add my units to the ones hes sending out,to other customers that drive smooth roads and are satisfied Im not,I called him immediately after purchase and told him of my concerns on quality of glue and fitment,he assured me it was a quality product,I installed them anyway,4,260 miles is all it took to bust my oem covers,fool me once shame on you fool me twice shame on me, I guess

[ELI]

I was in the same boat that you were in last year. I went with the Thunder MFG teardrop intakes, and wish that I would have gone with them the first time. Travis & Dave are great to deal with! Since it is local for me I had the chance to go down and talk with them and actually see the intakes. The whole set up is top notch and very easy to bolt on. Just my 2 cents, but I'm big on customer service, and they definatly go above and beyond in that area!

H

I agree, talked to Dave,what ones did you get?Iwas wondering how much the teardrops stick out copared to the stealth or oem,what was your beef with the stealths,and did you get any warranty?

[HyperPete]

Yeah, I agree, GMans customer service sucks.

[ace4aday]

Thanks for starting this thread, ELI. I like the look of the stock covers and was considering picking up a set of Stealths. I have just about everything else Gman has put out for the C. No gripes from me so far. I would be interested to hear if others have had this issue. We have some seriously shty roads out here also.

[Big-B]

Never seen them before, is this them?


What's the fascination w/ them? Do the salad bowls mount on top of them?If so, why not just put K&N's in the stock housings and save a bunch of money? Am I missing something here?

[sbman]

Never seen them before, is this them?


What's the fascination w/ them? Do the salad bowls mount on top of them?If so, why not just put K&N's in the stock housings and save a bunch of money? Am I missing something here?

These replace the backs of the salad bowls, and are more open then the stockers. They also bring the bowls closer to the bike, giving more leg room.

[Big-B]

I'd be willing to bet the performance difference between these and the stock housings w/ K&N's is not worth the money.

[jhorsf]

B you cannot get stock k and n for the C only the M

[ELI]

I'd be willing to bet the performance difference between these and the stock housings w/ K&N's is not worth the money.

Got that right bigb,had the holley mod first,posted on youtube under c109 intake, It worked well but was so loud,I decided to try the stealths, was happy with the performance,the holley mod saved so much legroom,these c 109 oem filters stick out like a corn fed Norwegian girls hooters .Hyper be careful what you say about Gary he has a loyal group of followers that are kinda narrowminded,seen them cut guys down on the Intruderalert site, what was your experience with warranty on this item?

[Big-B]

B you cannot get stock k and n for the C only the M

Oh, well that sucks. That's why I asked in my original post, am I missing something? Guess that's it.

[Big-B]

Got that right bigb,had the holley mod first,posted on youtube under c109 intake, It worked well but was so loud,I decided to try the stealths, was happy with the performance,the holley mod saved so much legroom,these c 109 oem filters stick out like a corn fed Norwegian girls hooters .Hyper be careful what you say about Gary he has a loyal group of followers that are kinda narrowminded,seen them cut guys down on the Intruderalert site, what was your experience with warranty on this item?

I don't have any dealing w/ him. However, standing behind your product is just that. Regardless of how many fan boys you have. You can't deny poor customer service nor condone it.

[Sciomar]

Hyper be careful what you say about Gary he has a loyal group of followers that are kinda narrowminded,seen them cut guys down on the Intruderalert site, what was your experience with warranty on this item?

Good thing this is a cobra fanboy site lol

[Scuddy]

My 2 cents worth.......... Had them on mine for a year and a half and so far so good.
I treated them as being delicate from day one, very careful as far as tightning them down evenly, but i will pull mine today for an inspection to be sure. Hope it works out for you.

[gavs90]

there has been some problems with the m90 stealth intakes too the same thing screw mounts breaking

[ELI]

there has been some problems with the m90 stealth intakes too the same thing screw mounts breaking

No,they arnt flimsy its the roads,Gary says if they are too ruff he wont warranty,so only drive on smooth roads if you want them to last,lol!!!!

[HyperPete]

Hyper be careful what you say about Gary he has a loyal group of followers that are kinda narrowminded,seen them cut guys down on the Intruderalert site, what was your experience with warranty on this item?

I had an issue with his shift bushing breaking. No support from him - he said to buy another one. I went back to stock - much better option. There was ZERO improvement from his overpriced item anyway.

[ELI]

I had an issue with his shift bushing breaking. No support from him - he said to buy another one. I went back to stock - much better option. There was ZERO improvement from his overpriced item anyway.

I never bought into that bushing,even tho his disiples claimed it was like having a new tranny,how much would he have been out to replace your bushing,a 2.00 part, its just a bushing, brass not gold!

[HyperPete]

Exactly! Piss poor customer service!

[ace4aday]

If rough roads are going to void the warranty, then I don't want any part of them. That's ridiculous. Who has great roads these days? Also, I would say the bushing is probably the least useful of his products that I have. I didn't see any difference between it and stock.

[Scuddy]

Pulled the bike out and looked over my intakes and to my suprise found one small crack on a bolt hole.

Not too bad, but we do have nice roads here in Fl, Sorry you are having issues.

[ELI]

Pulled the bike out and looked over my intakes and to my suprise found one small crack on a bolt hole.

Not too bad, but we do have nice roads here in Fl, Sorry you are having issues.

Mine broke off the cover not the bolt holes,hope yours hol up.

[GMan]

Typical business sell your product then hope it pans out...

So Philip, after some emails and a phone call, I am a considered a non-responsive vendor that is only after your hard earned money?
I was hoping you weren't one of 'those' forum members that black mail vendors to get what they want.

After our phone conversation last week I thought we had this all taken care of. You seemed satisfied when I offered to replace your Stealth Intakes under warranty even after you told me that other parts from other vendors had fallen off your bike due to the type of roads you were riding. When we parted you were going to check on the attachment points and try repairing your chrome covers.

Then I receive an email the next day that reminded me of a Dr. Jeckel and Mr. Hyde syndrome. Trashing the Stealth Intakes and how you think these parts are junk and you wanted a full refund, not a replacement.
The next day I left for a motorcycle trip and didn't get a chance to complete my email response and send it, as I was preparing to lead 14 biker couples on a 3 day getaway.
Then I see you jump on the forum and start your trashing campaign.

Just so you don't forget, All of the products I design, manufacture and sell have a 2 year warranty and I stand behind what I create!
You were offered replacements at no charge, even though it appeared you did not install them properly. You call them flimsy yet they are made from High Strength Black Lexan are computer cut and vacuum molded. They also have custom designed, expensive, extreme top K&N air filters that are for the C109R only. I have had my intakes on from day one, 4 years now, and logged up over 26,000 miles over every kind of road and weather imaginable, I live on a gravel road which I ride almost daily. Mine are taken off and on more than any other for many reasons and not one bolt has come loose, nor one crack appeared. There are hundreds of the Stealth Intakes out there worldwide and outside of a couple design issues with the M90's early on there have been no issues. The M90's we sent were followed shortly after with a 'Technical Service Bulletin' to ALL customers asking them to inspect their Stealth Intakes for stress cracks and offering a free replacement, no questions asked, before it became an issue.

That is the kind of Customer Service we offer daily at GMan Industries, and did with you. You chose to say one thing on the phone then turn manic the next day trashing me, my products and my customer service. It's a shame that customer service and the integrity it requires isn't required to go both ways.

My offer of full replacement still stands, even though it goes against my better judgement. I expect you will continue to trash my products even if I send you a replacement and you install it correctly.

My email GMan@GManIndustries.com and my phone 1-855-864-4626 are still available if you chose to take me up on the free replacement I have offered you from the start.

[GMan]

Thanks for starting this thread, ELI. I like the look of the stock covers and was considering picking up a set of Stealths. I have just about everything else Gman has put out for the C. No gripes from me so far. I would be interested to hear if others have had this issue. We have some seriously shty roads out here also.

I have ridden most of your roads with my C09RT thru Portland, into Salem over to Three Sisters and along the gorge. No problems with my Stealth Intakes and I have no problem warrantying any issues that may come up. I doubt the rough roads are the problem unless some one is dirt biking their C.